-As this is a valued experience for you, it is also valued by us. If you receive any merchandise that appears damaged or torn we encourage you to get in touch with the shipping company- in most cases, this will be UPS or USPS.
By contacting the shipping company first, it gives you the opportunity to inspect a damaged package and will eliminate added costs. After speaking with the shipping company, please contact us so that we can send out your replacement.
All packaging has been tested to meet the standards set by these companies.